Professional Accreditations

Bristol Digs Accreditations

At Digs Lettings and Management trust and professionalism are at the centre of everything we do. We’re proud to hold respected industry accreditations (the only student lettings agent in Bristol to hold the ARLA property mark) giving peace of mind to our landlords and tenants.

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ARLA Propertymark

ARLA (Association of Residential Letting Agents) is the UK’s foremost professional body for letting agents and now forms part of Propertymark – an umbrella organisation representing excellence across the property industry.

At Digs, we are proud members of ARLA Propertymark, demonstrating our commitment to professionalism, client protection, and industry-leading standards. Our team adheres to a strict code of conduct and continues to go above and beyond what’s required to ensure our clients receive a reliable, high-quality lettings service.

The Property Ombudsman

TPO(The Property Ombudsman) offers an impartial and independent service to resolve disputes between consumers and property agents. Its Code of Practice is widely regarded as a benchmark for fairness, transparency, and professionalism within the residential property sector.

As a registered member of The Property Ombudsman, Digs upholds the highest standards of ethical practice. Should any concerns ever arise, clients have the reassurance of knowing a trusted resolution process is in place. It’s part of our promise to always act fairly and responsibly.

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Trading Standards Approved Code Accreditation

Trading Standards Institute

The Trading Standards Approved Code, governed by the Chartered Trading Standards Institute(CTSI), is awarded only to businesses that consistently meet rigorous standards in customer service and consumer protection. It signifies a company that is not just legally compliant, but committed to best practice.

Digs Lettings and Management is proud to be Trading Standards Approved, offering our clients peace of mind that they are working with a company that values transparency, accountability, and service excellence. Our accreditation is reviewed regularly to ensure we continue to meet these high expectations.