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Property Management for HMO Landlords

Let us take the stress out of managing your student property

 

Digs are a specialist provider of student and professional apartments and houses in the Bristol area.

We pride ourselves on good service and have an experienced maintenance team on hand 24 hours a day with safety and security of a high importance for both our Landlords and Tenants. 

If you are considering letting your property in Bristol you naturally want the best letting agent for the job. At digs we are confident that we are the letting agency to best fulfil your requirements.

With centrally located, eye catching offices situated on Triangle South, Clifton, our friendly, dedicated and experienced lettings team have well established relationships and a strong rapport with potential tenants across the city. 

Digs offer a wide range of landlord services from tenant introduction to full management service for complete peace of mind throughout the lettings process and beyond, with the emphasis on obtaining a high yet achievable rental value.

For more advice on becoming or being a landlord see below to read our highly detailed Landlord FAQ section.

 Property Marketing & Maintenance

Getting Your Student or Professional Property to Rent Quickly and Efficiently

We appreciate that as a landlord with student property in Bristol your focus is to find the best possible Tenant at the best rent. For this reason we have invested extensively in ensuring our website and other forms of marketing are as modern, extensive and user friendly as possible. Our website is easily found on all major search engines. Prospective tenants register with us online and receive a phone call/e-mail and text as soon as your property is marketed with us.

Our Contacts with Building and Maintenance Contractors

We have extensive experience in all areas of property management both in and out of Bristol and have also helped various student Landlords with development projects. We have close relationships with property designers, planning consultants, builders and all contractors who may be necessary in either large project developments or small maintenance issues.

Changes in the Law

We ensure we are kept up to date with all the latest regulations by being members of ARLA the most stringent regulatory body within our sector. Being members of ARLA means all client funds are PROTECTED under the Propertymark Client Money Protection (CMP) Scheme.

Download a copy of our Client Money Protection Certificate

For details of how to claim please see the 'Client Money Secuirty Certificate'

 

To find out more about what our ARLA membership means, please see the Propertymark Conduct and Membership Rules.

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Landlord Services

Consultancy

 

Advice on the Letting Process digs' experienced letting consultants meet with you at your property to discuss all aspects of the letting process and your requirements.We provide an honest valuation of the property's market value and will suggest ways to further maximise your rental and offer any further advise necessary, e.g. tax implications, insurances, mortgage information.

Where we come up against an issue that we haven't dealt with before we will take expert advice on your behalf. For more information on becoming a landlord renting property to tenants in Bristol then feel free to click here to check out our Landlord FAQ section or call us today on 0117 930 8750.

 

Full Rental Property Management

If you want all the hassle and stress taken care of for you, this is the letting service for you. Everything is covered. We find your tenants, look after the property and deal with any issues immediately. Each property and Landlord under this service is given a designated Rental Property Manager.

 

Rent Collection Service Only

If you want the hassle of rent collection taken away from you, but still want to deal with the maintenance of your rental property, this service is for you. Let Only Service If you want all the marketing, finding of tenants and legal work carried out for you, but want to retain full property management once the tenant has moved in, then this letting service is for you.

 

Viewings Only Service

This is a service that a few Landlords in Bristol find really suits them, it enables the Landlord to retain 100% autonomy over the paperwork and property management, while giving you the opportunity to use our shop front and marketing services to find you the right tenant. 

 Checklist of Items included with each Service

Use the chart below to quickly check the levels of activity provided within the letting services on offer to landlords.    

  Full Management Rent Collection Let only plus Let only

Viewings only

Expert advice and guidance
Valuation of your rental property
Marketing & photography
Viewings (unlimited)
Right to Rent Checks X
Periodic Right to Rent check follow ups X
Tenancy Agreement X
Standing orders/payment set up X
Organising Gas and PAT Test X
Confirmation Tenants have received Gas & EPC X
Organising EPC X
Registering deposit into a scheme X
Prescribed Information relating to Deposit X
How to rent Guides X
Check in/inventory X X X
Obtaining initial deposit and rent X
Informing services and utilities: - - - - -
   • Gas provider X X
   • Electric provider X X
   • Water provider X X
   • Council Tax (authority) X X
Key holding X X
Monthly rent collection X X X
Monthly rental statements X X X
Tenant check out X X X
Arranging deposit deductions X X X X
Arranging property maintenance X X X X
Yearly tax return statements X X X
Payment of contractor invoices X X X X
Legionnaires risk assessment X X X X
Smoke detector install and test X X X X
Carbon monoxide install and test X X X X

* This can be offered as an additional service.

Whatever lettings service you decide is best DIGS can help you rent your property FAST and get you good tenants at a great rental rate.

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Frequently Asked Questions

Over the years we’ve come to know the answers to your most asked questions:

 

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 Our promise to you

  1. We hold all funds safely with a Client Money Protection Scheme. As members of ARLA (the Association of Residential Lettings Agents) we are governed by a Code of Practice providing a framework of ethical and professional standards at a level far higher than the law demands
  2. We will strive to ensure that all voids are less than our average of 5 days. This includes a short planned gap period for changing over the tenancy.
  3. Our Property List will be reviewed daily by our Lettings Team and the full Abode Team once a week. All feedback will be formally documented against your property and will be communicated to you regularly. We will always give honest and timely feedback on your property and the market so we can work together to obtain the best possible Tenants for your property at the best possible rental income.
  4. We will upload all new properties to our web site and to other property portals within 24 hours, making your property available to prospective tenants at the first possible opportunity, prospects at this stage also receiving e-mail and text alerts.
  5. If managing your property Digs will always allocate a specific Property Manager to solve any maintenance issues. This regular point of contact helps ensure that issues are dealt with efficiently and effectively.  We will inspect all managed properties every 3 months and agree actions in writing with you to ensure the property is kept up to a good standard. 
  6. We will offer free summary statements for tax purposes to all Landlords whose properties are managed by us.
  7. We will only agree a Tenancy if the Tenants meet our strict in-house referencing criteria (minimum of 3 references for professional tenants.) We will  always liaise with the Landlord before agreeing a Tenancy.
  8. We will continue to specialise in both professional and student sectors; one of the few agents in Bristol who does so. We will also offer free help and advise in all the latest areas of lettings legislation.
  9. We will aim to adapt to your individual needs. For example, we will email statements instead of sending paper statements and arrange additional quotes for maintenance.
  10. We will continue to improve and invest in technology to ensure the best possible communication with both Landlord and Tenant. We currently use the market leading Lettings Software (CFP), sophisticated camera technology for marketing purposes and iPads during viewings.

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 Our ARLA membership

ARLA membership

ARLA membership means your agent has and is continuing to demonstrate a high level of professionalism in all business practices within the industry.
 
ARLA members must have the ARLA Client Money Protection Bonding Scheme offering protection them from company misappropriation. Every agent is audited yearly to ensure they are complying. Agents also must have Professional Indemnity Insurance  Complaints and Disciplinary Procedures.

ARLA members have a robust Code of Practice, covering key stages in letting and managing property. There are comprehensive membership laws including compliance with issues such as handling and accounting for Clients’ money;

ARLA demands certain levels of training, professionalism and commitment to customers from all its members.

ARLA updates its members regularly with changes in legislation and provides wide-ranging training and guidance assisting members to understand and interpret the letting and managing of a property.

For more information please visit the ARLA website.

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Protecting you

We are members of ARLA which means your money is protected no matter what

ARLA

READ MORE

Our Promise

We promise landlords a low average of 8 days void period – one of our 10 key promises

READ OUR PROMISES